What is Hartlepool Restaurant Week?

Hartlepool Restaurant Week is a fantastic opportunity to showcase your restaurant, café or pub to consumers and visitors by offering set menus or promotions at fixed price points of £5, £10, £15 or £20 for one week only.

When will Hartlepool Restaurant Week be taking place?

Monday 21st October – Sunday 27th October 2024

What are the benefits of participating in Hartlepool Restaurant Week? 

• Opportunity to celebrate food and dining in Hartlepool and promote your venue to new audiences.
• Gain local and regional exposure through the campaign’s various advertising platforms including print media, out-of-house advertising and social media. 
• Listing on Hartlepool Restaurant Week’s dedicated webpage showcasing your Restaurant Week offers and menu. 
• Access to designed social media templates to promote your involvement in Hartlepool Restaurant Week.

How will the event be promoted?

• Social media advertising via our Explore Hartlepool social media channels including Facebook, Instagram and X/Twitter.
• Print advertising including promotional posters and flyers to display in your venue.
• Out-of-house advertising through promotional banners distributed around Hartlepool.
• All restaurants involved will be listed in press release to promote the event to local media outlets.
• Logo, images and information supplied to be displayed on dedicated Hartlepool Restaurant Week webpage. 

What will I be required to do as part of Hartlepool Restaurant Week?

Step 1: Develop your Hartlepool Restaurant Week special menu or promotion. 

Any promotion or set menu must be valued at the fixed price points of either £5, £10, £15 or £20. 

Step 2: Sign up to Hartlepool Restaurant Week by completing the registration form. 

You can either complete the online registration form found on the Hartlepool Restaurant Week webpage or contact tourism@hartlepool.gov.uk to be issued with a registration form to complete. Once you have registered your involvement, a member of the team will be in touch to provide you with more details. 

Step 3: Get involved and promote the campaign through your own networks and advertising channels. 

It is anticipated that the main marketing activities will be launched w/c 7th October 2024. We encourage all participating businesses to get involved in the campaign. In order to facilitate this, Hartlepool Borough Council will provide you promotional social media templates. 

Step 4: Keep your staff and audiences up to date with the details of the campaign.

Step 5: Support us to monitor performance of the event. 

We ask that you track key performance indicators for your venue including estimated number of customers and total customer spend. 

Step 6: Give customers a fantastic Hartlepool Restaurant Week experience!

Step 7: Complete the post-event feedback survey. 

As a participating business, you are encouraged to complete Hartlepool Borough Council’s post-event feedback survey to help assess the event’s performance. This will be issued following the conclusion of the event w/c 30th October 2024. 

Is there any cost for my establishment to participate in Hartlepool Restaurant Week?

No there is no cost required to participate. 

Is there a deadline to sign up to participate in Hartlepool Restaurant Week?

We encourage venues to sign up by Friday 27th September in order to make the most of the campaign. Interested venues will however be able to sign up following the campaign launch. 

Am I able to set my own terms and conditions?

All participating businesses will have the flexibility to set their own terms and conditions in relation to, for example, the length of time each specific offer is available throughout the day, any booking requirements etc. Please ensure these are communicated within your registration form. 

Who should I contact if I have any questions in regards to my involvement in Hartlepool Restaurant Week?

Helen Towes (Economic Growth Officer) 

Email: helen.towes@hartlepool.gov.uk

Phone: 07855147458